Customer Support
How can we help?
Whether you're pairing your first QXQ earbuds or troubleshooting a specific issue, we're here.
Quick answers
- 🎧 Pairing guide — connect QXQ earbuds to iPhone or Android in 60 seconds
- ❓ FAQ — common questions answered
- 🛡️ Warranty registration — activate 1-year coverage
- 🔄 Reset & re-pair — fix connection drops and one-side-only audio
Contact us
📧 support@qxqaudio.com — response within 24 hours (business days)
📞 +8616620958412 — Monday to Friday, 9 AM to 6 PM HKT
Buying & shipping
QXQ products are sold on Amazon for fast Prime delivery and easy returns: